BOOK AND CRUISE WITH CONFIDENCE
Putting the safety of our guests and crew first with MSC’s leading protocol
MSC Cruises is offering a safe and stress-free holiday option for you and your loved ones thanks to our stringent MSC Cruises Health & Safety Protocol.
MSC Cruises health and safety measures are subject to change and will adapt according to the evolution of the pandemic.

ALL GUESTS AND CREW
VACCINATED AND TESTED

FLEXIBLE
BOOKING CHANGES

PEACE OF MIND
BEFORE, DURING
AND AFTER THE CRUISE

A FULL EXPERIENCE TO MAKE
YOUR CRUISE SAFE & ENJOYABLE
TRAVEL REQUIREMENTS BY COUNTRY OF RESIDENCE
AND CRUISE DESTINATION
Please select the destination below
HOW WE PROTECT YOUR HEALTH & SAFETY
BEFORE, DURING AND AFTER YOUR CRUISE
FROM BOOKING ONWARDS
- Prepaid onboard packages available to be booked prior to the cruise to help guests to avoid queues, secure space and save money compared to onboard prices
- Contact details of all guests required at time of booking to provide all necessary information and important updates. These include email and mobile number.
- Effortless web check-in to receive cruise tickets, travel documentation and health questionnaires
AT EMBARKATION
- All Guests aged 12 years and older are required to be fully vaccinated from Covid-19 and all Guests aged 2 and older are required to submit a negative test prior to boarding.
- Guests are required to bring proof of a negative COVID 19 test to the cruise terminal on embarkation day. Test must meet stated travel requirements by Country of residence and cruise destination (check above the Travel Requirements section)
- Newly designed processes with enhanced sanitation measures
- Boarding denied to any guest showing signs of illness or in case of exposure to a case of COVID-19 (14 days prior to embarkation). Please check the travel requirements details in the FAQ section.
MEASURES REQUIRED ON BOARD
- Regulated occupancy in public areas and venues, and pre-booking for activities and entertainment
- The wearing of face masks is highly recommended. In certain circumstances this recommendation might be due to a mandatory requirement in accordance with applicable health authorities regulations of a country or port of call visited. When ashore, guests must also follow any local regulations regarding face mask usage. These protocols are subject to change.
- Calling first before queuing up at a desk for information
ELEVATED STANDARDS OF SANITATION AND CLEANLINESS
- New cleaning methods including the use of hospital-grade disinfectants, electrostatic sprayers, increased cleaning frequency and a focus on high-traffic, frequently-touched areas
- Cabins cleaned daily, with additional deep sanitation at the end of each cruise
- 100% fresh, external air supplied to all cabins and public spaces, with no recirculation
- Hand sanitiser dispensers available around the ship
ENHANCED MEDICAL SERVICES WITH HIGHLY QUALIFIED STAFF
- Daily contactless temperature check for all guests during the cruise. In case of flu-like symptoms, guests should notify the Medical Centre and free treatment will be provided
- We’ll make it easy for you to meet any testing obligations on board prior to returning home. You will be fully protected by the required Covid-19 Protection insurance, should you test positive before boarding or during your cruise.
- Fully equipped Medical Centre, including COVID-19 testing equipment, ventilators and increased number of highly trained staff
- Comprehensive isolation procedures and a response plan in place with local authorities that will be activated in case of suspected or confirmed COVID-19 situations
WELL TRAINED, WELL EQUIPPED AND HEALTHY CREW
- All Crew members are required to be fully vaccinated and regularly tested. We conduct extensive screening and medical checks, in addition to daily health monitoring and temperature checks
- Comprehensive training on the new enhanced protocol and use of protective equipment
- Crew members follow proper handwashing practices and wear protective equipment such as face masks and gloves.
THE ONBOARD EXPERIENCE
We are committed to preserving the uniqueness of the onboard experience whilst ensuring that your health and safety are protected. You will continue to enjoy unique experiences including award-winning shows, world-class dining, excursions, family activities, boutique shopping, beauty and fitness services, engaging events and much more. Onboard services are subject to changes based on local regulations or other restrictions, in the context of the COVID-19 situation
TERMINAL AND EMBARKATION
- Guests are required to bring proof of a negative COVID 19 test to the cruise terminal on embarkation day. Test must meet stated travel requirements by Country of residence and cruise destination (check above the Travel Requirements section)
- We’ve redesigned our embarkation process with assigned arrival times indicated in the cruise ticket to minimise contact and enable responsible social distancing
- The terminal and gangway areas will be thoroughly cleaned and sanitised according to the same high standards as onboard
- Your hold luggage will be sanitised
- Embarking and disembarking guests will not cross the same walking paths
RESTAURANT, BARS & LOUNGES
- We have adapted our service and seating layouts to allow for social distancing.
- For a contactless experience, you can access restaurant and bar menus from your personal mobile device by conveniently scanning a QR code.
- Face masks do not need to be worn when seated in restaurants, bars and lounges, only when entering the venue.
- To minimise risks, MSC Cruises has adapted the processes for ordering, preparing, delivering, consuming and paying for food and beverage services.
SHORE EXCURSIONS
- Our protocols are designed to make your cruise experience as enjoyable and as safe as possible. You will be free to disembark and independently visit ports of call wherever local regulations allow it.
- To go ashore during your cruise, we highly recommend you to participate in one of our MSC Shore Excursions to ensure the same high standards of health and safety ashore as on board.
ENTERTAINMENT AND ACTIVITIES
- We are introducing newly designed onboard activities and entertainment for smaller group sizes. A wide array of activities including shows, entertainment and the Kids Club will be available by reservation at no extra charge.
- As the capacity of the theatre will be reduced to ensure responsible social distancing, the entertainment schedule will be extended so you can still enjoy a great variety of award-winning shows.
- All recreational and sporting equipment, fitness machines, toys, games and Kids Club equipment are sanitised after each use.
OUTDOOR AREAS & POOLS
- All open decks will be accessible and pools, whirlpools and the Aquapark will be available with a reduced occupancy for social distancing. Sunbeds will be separated in clusters. All outdoor furniture will be sanitised after every use and deeper sanitation will take place every night.
GUEST SERVICES AND CUTTING-EDGE TECHNOLOGIES
- To easily find information while avoiding queues, we encourage you to utilise our new Information Centre available by phone and digital services such as MSC for Me* (mobile app, interactive touchscreens, in-cabin Smart TV). Remote desks will be available on embarkation day for in-person questions. You should always call before going to any desk for information. Cashless payments will be highly recommended.
- *MSC for Me digital channels (mobile app, in-cabin smart TV, interactive touchscreens) are available on MSC Meraviglia, MSC Bellissima, MSC Grandiosa, MSC Seaview, MSC Seaside, MSC Splendida, MSC Virtuosa and MSC Seashore and MSC Magnifica (light version).
FAQ
We prepared a list of Frequent Asked Quesions (FAQ) to quickly get answers to you for the most common questions