Contact us

If you booked your cruise through travel agent, please refer to him.

Kindly choose your subject:

Send you request to:

il898-reservations.cruises@msc.com

kindly add your booking number – we are not able to take care about requests with missing booking number

For general information kindly check FAQs on our websites.

  • Complete your web check-in NOW! Check-in online is available up to 48 hours before your cruise departure date. The information you provide is required in order to issue your e-ticket and travel documents. If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy.Please note that:
    – Completing the web check-in does not guarantee any form of priority during embarkation.
    – You must use the same identity documents that you will use on embarkation day. They will be checked at the cruise terminal and during boarding
  • Complete web check in
  • If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy.

You can register here

The correct format for your zip code is XXXXX XX.

If you face any issue, kindly refer to an email

il898-customerservices.msccruises@msc.com

Kindly add your booking number (if available) and your names in english

Refer to email

il898-customerservices.msccruises@msc.com

kindly add your booking number, we are not able to take care of requests with missing booking number

Book your cruise online or with your travel agent.