PEOPLE

The welfare of our employees is our main priority.

MSC Cruises is a people-focused company, employing tens of thousands of people of multiple nationalities across the world. Nearly 80% work on board our ships.

Employee Welfare, Training and Development

Most initial training of onboard employees occurs at our dedicated crew training facilities around the world allowing training in simulated settings with the same equipment as found on our ships.

Our employees also use our extensive library of eLearning materials which include e-books, audio learning and recorded classroom sessions.

With complex technical equipment onboard, deck and engine teams go through comprehensive technical training and certification, in accordance with all applicable national and international rules and regulations and in compliance with the International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW).
Whether they work on the Bridge, the engine room, in hospitality, or in a supporting role onshore, all our people receive the training they require to allow them to do an exceptional job.

Diversity and Inclusion

Successful steps have led to increased diversity specifically in the Deck department through engaging new officers of diverse nationalities.

At present, 54% of our shoreside employees and 18% of onboard crew are female. Our expansion plan means we need to recruit tens of thousands of crew members and we will use this opportunity to improve gender equality across all areas of our operations. We have made a commitment to reach gender equality across our fleet over the next four years.

Our guest-facing crew are provided with training on cultural awareness and sensitivity to various groups, including people with disabilities.
With 120 nationalities across the business, we have a truly international workforce that represents every creed, colour and background

SUSTAINABILITY REPORTS

Our sustainability programme is organized around four key pillars: PlanetPeoplePlace and Procurement

Browse our Sustainability reports and find out what we do to achieve sustainable cruising.

Report 2021

Report 2020

Report 2019