- Our privacy practices and this Privacy Notice are designed to comply with the laws governing the collection, use, disclosure, and retention of the Personal Data of children, such as the Children’s Online Privacy Protection Act (COPPA) applicable to residents within the United States. Depending on where you are based, the legal age may change. In any case, as per the applicable law, we do not knowingly collect personal information from children without verifiable parental consent, unless permitted by law. If you are a minor, do not use or provide any information on this website or on or through any of its features/register on the website, make any purchases through the website, use any of the interactive or public comment features of this website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.
Parental Consent and Control
As detailed in this Privacy Notice, we collect certain information about minor passengers (“Children’s Information”) in order to provide our cruises and related services. However, with the exception of images/video and audio recordings, we do not collect Personal Data directly from children. Instead, we collect Children’s Information when the parent or legal guardian (in each case, the “parent”) provides it directly to us. For example, our Website and mobile app (“App”) is not directed to children and only users who are the age of majority may use the Website or App or create Bookings.
We never collect Children’s Information before obtaining verifiable parental consent. We obtain parental consent when a parent acknowledges the terms of this Privacy Notice, completes a form or waiver for the child, and/or when a parent voluntarily communicates information about the child to us, such as when speaking with our customer service agents. To the extent we process Children’s Information, we do so for the purposes described in the consent request and to provide the requested services.
Data Collected
As detailed above in this Privacy Notice, we collect certain data about minor passengers in order to provide our cruises and related services to them and their parents and to maintain security on our ships. The categories of Personal Data collected include:
- Identity and contact data—specifically, contact information (name and age of child and parent’s contact and account information) and government-issued identification;
- Booking and travel Information—specifically, transaction information (parent’s cabin assignment, and information related to kids club, teen club, onboard activities, and offshore excursions for which the parent registers the child);
- Data about religious or philosophical beliefs—specifically, protected class information communicated to us by the parent regarding the child, such as dietary accommodations the child may require;
- Pictures and video and audio recordings—specifically, CCTV footage and photographs captured featuring the child, or photographs taken or provided by the parent during check-in;
- Biometrics—specifically, biometric information collected or created during the use of facial recognition technology by our third-party photographer to ensure family photographs are delivered to the parent’s cabin and account;
- Health data—specifically, health data expressly communicated by the parent to us, such as the child’s food allergies;
- Geolocation—specifically, precise geolocation data collected and shared with the parent when the parent enrolls the child in our Mini-Club.
Purpose of Data Collection
Children’s Information is collected and used for business purposes—specifically, the business purposes identified in this Privacy Notice. Our use of Children’s Information is limited to what is necessary to supply the specific good or service for which the data was collected. We do not use Children’s Information for commercial purposes or in conjunction with personalized ads.
Third-Party Disclosure
Children’s Information is disclosed to Third Parties as identified in this Privacy Notice. Our disclosure of Children’s Information to Third Parties is limited to what is necessary to fulfill the business purpose for which the data was collected.
Parent Rights
Parents can exercise the same rights applicable in section 6 with regards to their children. If you are based in the United States, please refer to section 10.1.4 for sectoral specific laws and which rights are applicable to you as a parent or legal guardian of the child.
Contact Information
If you have reason to believe that we have collected Personal Data from a child in connection with our cruises and services without adequate involvement from the child’s parent or guardian, please let us know by contacting us via the methods described in this Privacy Notice.