All on board purchases can be made with the personal cruise card, eliminating the need to carry cash or credit cards on board. After embarking and collecting the Cruise Card from your cabin, You should activate it for onboard purchases by self-registering your credit/debit/prepaid card at one of the Cruise Card Activation Points. You can do this independently, at any time from embarkation until 11:00 pm the following day, at any of the Cruise Card Activation Points located around the ship. These new devices let you register your card simply, rapidly and securely. Please note that you will be asked to enter the PIN number. Alternatively, you can leave cash deposit at the Reception – Guest Service.
Planning to sail with us soon? Click here to find out more about our enhanced Health & Safety measures and our new, even safer onboard experience.
BANK PRE-AUTHORIZATIONS
During your cruise, if you’ve registered a credit or debit card for onboard expenses, you may see pre-authorizations on your statement. These pre-authorizations are a precautionary measure to reserve funds for potential expenses during your cruise. They are not actual charges but may temporarily reduce your available credit.
Normally, pre-authorizations are released after your final bill is settled upon disembarkation. However, in some cases, they might persist on your account beyond that point. While they should expire within 30 days after disembarkation, this timeframe can vary based on your bank’s policy. It is important to note that MSC Cruises does not have control over the duration of these holds and is not responsible for their release. Your bank is responsible for the release of any pending pre-authorizations.
Should you have any concerns or notice delays in the release of these holds, we recommend contacting your bank directly.