Hotel Service Charges

Hotel Service Charges2024-02-29T17:08:06+02:00

During your cruise you will meet staff throughout the ship who provide you with excellent service. They are supported by just as many staff and crew who work hard behind the scenes to ensure you enjoy every moment onboard.

Starting on 1 April 2021 – for all new reservations on Winter 2021-22 departures and onwards – Hotel Service Charge is mandatory as an integrated part of the total price.

It does not apply to children under 2 years of age old at the time of the cruise departure date and the rates are per person per day.

Please find below the new automatic Hotel Service Charge rates valid:

– From October 2nd, 2023, for cruises sailing to Caribbean and North America; guests with existing bookings confirmed before October 2nd, 2023, will not be impacted by this change.

– From October 19th, 2023, for cruises sailing to China, Japan and Republic of Korea from 12th of March 2024 onwards; guests with existing bookings confirmed before October 19th, 2023, will not be impacted by this change.

Hotel Service Charge valid for all new bookings from October 19th October 2023 for cruises sailing to China, Japan and Korea from 12th of March 2024 onwards.2023-10-19T10:15:32+03:00
MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, ABU DHABI & QATAR, MSC WORLD CRUISE, EGYPT, RED SEA & SAUDI ARABIA CRUISES
 
Mediterranean, Northern Europe, Antilles,Dubai, Abu Dhabi & Qatar, Egypt, Red Sea & Saudi Arabia MSC Grand Voyage to/from Dubai, Abu Dhabi & Qatar; Antilles, Egypt, Red Sea & Saudi Arabia MSC World Cruise
Adults (12 and over) 12 Euro per night Adults (12 and over) 12 Euro per night Adults (12 and over) 12 Euro per night
Child (2 and over) 6 Euro per night Child (2 and over) 6 Euro per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied


SOUTH AFRICA CRUISES
 
South Africa Cruises MSC Grand Voyages from South Africa
(Northbound)
MSC Grand Voyages to South Africa
(Southbound)
Adults (12 and over) $ 10 US Dollars per night Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 12 Euro per night
Child (2 and over) $ 5 US Dollars per night Child (2 and over) $ 7.25 US Dollars per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied


SOUTH AMERICA CRUISES
 
South America MSC Grand Voyages from South America,  (Northbound MSC Grand Voyages to South America
(Southbound)
Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 12 Euro per night
Child (2 and over) $ 7.25 US Dollars per night Child (2 and over) $ 7.25 US Dollars per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied


CARIBBEAN, BERMUDA, CANADA & NEW ENGLAND CRUISES
 
Caribbean, Bermuda, Canada & New England MSC Grand Voyages from Caribbean (Northbound)  MSC Grand Voyages  to Caribbean (Southbound)
Adults (12 and over) $ 16 US Dollars per night Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 12 Euro per night
Child (2 and over) $ 8 US Dollars per night Child (2 and over) $ 7.25 US Dollars per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied


ASIA (CHINA, JAPAN AND REPUBLIC OF KOREA) UNTILL dept. date starting from March 11, 2024
 
Asia MSC Grand Voyages to Asia
Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 12 Euro per night
Child (2 and over) $ 14.5 US Dollars per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied

ASIA (CHINA, JAPAN AND REPUBLIC OF KOREA) Booking date October 19, 2023 – Dept date starting from March 12, 2024
 
Asia MSC Grand Voyages to Asia
Adults (12 and over) $ 16 US Dollars per night Adults (12 and over) 12 Euro per night
Child (2 and over) $ 16 US Dollars per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied



Hotel Service Charge valid for all new bookings from October 2nd 2023 onwards2023-10-03T14:09:44+03:00
MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, ABU DHABI & QATAR, MSC WORLD CRUISE, EGYPT, RED SEA & SAUDI ARABIA CRUISES
 
Mediterranean, Northern Europe, Antilles,Dubai, Abu Dhabi & Qatar, Egypt, Red Sea & Saudi Arabia MSC Grand Voyage to/from Dubai, Abu Dhabi & Qatar; Antilles, Egypt, Red Sea & Saudi Arabia MSC World Cruise
Adults (12 and over) 12 Euro per night Adults (12 and over) 12 Euro per night Adults (12 and over) 12 Euro per night
Child (2 and over) 6 Euro per night Child (2 and over) 6 Euro per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied


SOUTH AFRICA CRUISES
 
South Africa Cruises MSC Grand Voyages from South Africa
(Northbound)
MSC Grand Voyages to South Africa
(Southbound)
Adults (12 and over) $ 10 US Dollars per night Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 12 Euro per night
Child (2 and over) $ 5 US Dollars per night Child (2 and over) $ 7.25 US Dollars per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied


SOUTH AMERICA CRUISES
 
South America MSC Grand Voyages from South America,  (Northbound MSC Grand Voyages to South America
(Southbound)
Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 12 Euro per night
Child (2 and over) $ 7.25 US Dollars per night Child (2 and over) $ 7.25 US Dollars per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied


CARIBBEAN, BERMUDA, CANADA & NEW ENGLAND CRUISES
 
Caribbean, Bermuda, Canada & New England MSC Grand Voyages from Caribbean (Northbound)  MSC Grand Voyages  to Caribbean (Southbound)
Adults (12 and over) $ 16 US Dollars per night Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 12 Euro per night
Child (2 and over) $ 8 US Dollars per night Child (2 and over) $ 7.25 US Dollars per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied


ASIA (CHINA, JAPAN AND REPUBLIC OF KOREA)
 
Asia MSC Grand Voyages to Asia
Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 12 Euro per night
Child (2 and over) $ 14.5 US Dollars per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied



Hotel Service Charge valid for all new bookings from October 2nd, 2023 onwards for cruises sailing to Caribbean and North America2023-10-18T11:15:19+03:00

Starting on 1 April 2021 – for all new reservations on Winter 2021-22 departures and onwards – Hotel Service Charges will become mandatory as an integral part of the total cruise price.
The Hotel Service charges do not apply to children under 2 years of age old at the time of the cruise departure date.

MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, EMIRATES and OMAN, MSC WORLD CRUISE and RED SEA
MSC World Cruise MSC Grand Voyage to/from Dubai, Emirates & Oman; Antilles, Red Sea Mediterranean, Northern Europe, Antilles, Emirates, Red Sea
Adults (12 and over) 10 Euro per night Adults (12 and over) 10 Euro per night Adults (12 and over) 10 Euro per night
Child (2 and over) 5 Euro per night Child (2 and over) 5 Euro per night Child (2 and over) 5 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied
SOUTH AFRICA CRUISES
South Africa Cruises MSC Grand Voyages from South Africa
(Northbound)
MSC Grand Voyages to South Africa
(Southbound)
Adults (12 and over) $ 8 US Dollars per night Adults (12 and over) $ 12.5 US Dollars per night Adults (12 and over) 10 Euro per night
Child (2 and over) $ 4 US Dollars per night Child (2 and over) $ 6.25 US Dollars per night Child (2 and over) 5 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied
SOUTH AMERICA CRUISES
South America MSC Grand Voyages from South America,  (Northbound) MSC Grand Voyages to South America
(Southbound)
Adults (12 and over) $ 12.5 US Dollars per night Adults (12 and over) $ 12.5 US Dollars per night Adults (12 and over) 10 Euro per night
Child (2 and over) $ 6.25 US Dollars per night Child (2 and over) $ 6.25 US Dollars per night Child (2 and over) 5 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied
CARIBBEAN, USA AND CANADA CRUISES
Caribbean Grand Voyages from Caribbean (Northbound) Grand Voyages from Caribbean (Southbound)
Adults (12 and over) $ 14 US Dollars per night Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 10 Euro per night
Child (2 and over) $ 7 US Dollars per night Child (2 and over) $ 7.25 US Dollars per night Child (2 and over) 5 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied
ASIA (CHINA, JAPAN AND KOREA)
Asia MSC Grand Voyages to Asia
Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 10 Euro per night
Child (2 and over) $ 14.5 US Dollars per night Child (2 and over) 5 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied

 

Hotel Service Charge valid for all new bookings starting from 12th December 2022 for all departures2023-10-02T13:28:34+03:00

Starting on 1 April 2021 – for all new reservations on Winter 2021-22 departures and onwards – Hotel Service Charges will become mandatory as an integral part of the total cruise price.
The Hotel Service charges do not apply to children under 2 years of age old at the time of the cruise departure date.

MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, EMIRATES and OMAN, MSC WORLD CRUISE and RED SEA
MSC World Cruise MSC Grand Voyage to/from Dubai, Emirates & Oman; Antilles, Red Sea Mediterranean, Northern Europe, Antilles, Emirates, Red Sea
Adults (12 and over) 12 Euro per night Adults (12 and over) 12 Euro per night Adults (12 and over) 12 Euro per night
Child (2 and over) 6 Euro per night Child (2 and over) 6 Euro per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied
SOUTH AFRICA CRUISES
South Africa Cruises MSC Grand Voyages from South Africa
(Northbound)
MSC Grand Voyages to South Africa
(Southbound)
Adults (12 and over) $ 10 US Dollars per night Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 12 Euro per night
Child (2 and over) $ 5 US Dollars per night Child (2 and over) $ 7.25 US Dollars per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied
SOUTH AMERICA CRUISES
South America MSC Grand Voyages from South America,  (Northbound) MSC Grand Voyages to South America
(Southbound)
Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 12 Euro per night
Child (2 and over) $ 7.25 US Dollars per night Child (2 and over) $ 7.25 US Dollars per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied
CARIBBEAN, USA AND CANADA CRUISES
Caribbean Grand Voyages from Caribbean (Northbound) Grand Voyages from Caribbean (Southbound)
Adults (12 and over) $ 16 US Dollars per night Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 12 Euro per night
Child (2 and over) $ 8 US Dollars per night Child (2 and over) $ 7.25 US Dollars per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied
ASIA (CHINA, JAPAN AND KOREA)
Asia MSC Grand Voyages to Asia
Adults (12 and over) $ 14.5 US Dollars per night Adults (12 and over) 12 Euro per night
Child (2 and over) $ 14.5 US Dollars per night Child (2 and over) 6 Euro per night
Child (Under 2) No Service charge applied Child (Under 2) No Service charge applied
 

FAQ

Yes, all details related to pricing are fully detailed on the booking confirmations, including the details of the hotel service charge which is payable at the time of booking, and no longer on-board.
The hotel service charge is an integrated part of the total price which may change based on the new choice the guest will take when making the reservation of the new cruise vacation
Hotel service charge is an integrated part of the total price  and cannot be cancelled. However, once on board, if passengers claim for lack of service, they can refer to the Guest Service Team which will immediately intervene and provide a solution to the actual discomfort.
No, hotel service charge is applicable to all guests.
Our guests benefit from the customer service from a wide range of crew members who have different roles to contribute to their enjoyment and wellbeing onboard. For this reason, MSC discourages tipping individual staff members as we believe in equal opportunities for all.
The hotel service charge is equally distributed among all the crew members.
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