AQUA by MSC

Mineral-enriched water created on board.
Zero single-use plastic water bottles. Crystal-clear taste.

AQUA by MSC is mineral-enriched water created on board using state-of-the-art purification technology.
Enhanced with magnesium and potassium for a fresh and crisp taste, it’s available in both still and sparkling varieties.
AQUA by MSC is being gradually introduced across the fleet to phase out single-use plastic water bottles.

The impact of AQUA by MSC

As part of MSC Cruises commitment to reduce the use of single-use plastic water bottles on our ships, this new concept, AQUA by MSC, is a key part of this effort.

With the full roll-out of AQUA by MSC across our fleet, we’re eliminating an average of over 4 million plastic water bottles every month.
By 2026, this will represent an annual average of more than 49 million single-use plastic water bottles cut out fleetwide, following the roll-out across all 24 MSC Cruises ships.

Find AQUA by MSC on board

AQUA by MSC is available in a variety of convenient ways:
Main Restaurants – 1 litre glass bottles served at your table; Bars & buffets – By the glass, with refill options; Refill stations – For your reusable bottle (bring your own or purchase an MSC Cruises reusable water bottle on board).

How to enjoy it:

  • With drinks package: Unlimited AQUA by MSC included.
  • Without drinks package: Available for purchase by bottle, glass or refill
  • All guests: Complimentary non-mineralised water by dispenser at buffets
  • MSC Yacht Club: Guests will continue to receive traditional mineral water in glass bottles.
  • Speciality Restaurants: traditional mineral water in glass bottles is available

Personalize your AQUA water bottle

Turn your reusable MSC Water bottle into a personal keepsake.

Your Aqua by MSC reusable water bottle can be personalized on board with your name, cruise date and ship design.
Visit The HUB / Photo Gallery and have your bottle engraved in just a few minutes.

3 simple steps for drinks packages holders

REFILL
Find an AQUA by MSC station or visit any onboard restaurant or bar.
Choose still or sparkling and fill your reusable bottle.

REFRESH
Enjoy refreshing mineral-enriched water
wherever your day takes you.

REUSE
Make unlimited refills as often as you like.
Selected stations are available 24/7.

AQUA BY MSC FAQS

AQUA is MSC Cruises’ new mineral-enriched water, created on board using state-of-the-art purification technology. By drinking AQUA by MSC, you help eliminate an average of over 4 million plastic water bottles every month. By 2026, this will represent an annual average of more than 49 million single-use plastic water bottles cut out fleetwide.

AQUA by MSC comes as either still or sparkling, and comes in the following formats:
• In main restaurants – from 1L glass bottles, served by the glass by your server
• In bars and buffets – by the glass, served by your bartender. Reusable bottles refills are available at the bars upon request.
• From refill stations – at the buffet self-serve by glass or into AQUA by MSC stainless steel reusable bottles or your own refillable drinks bottle.

This initiative is part of MSC Cruises’ ongoing commitment to sustainability, we are working to reduce the use of plastic on board by replacing many single-use items with sustainable alternatives.

Guests with a drink package have unlimited (free) access to AQUA across the ship.
Guests without a drink package, pricing may vary depending on the season and local currency. Please refer to the applicable market information for the current pricing.

We encourage guests to bring their own refillable bottle, or if you have a drink package, you’ll receive a complimentary MSC-branded stainless steel reusable bottle directly in your cabin. All reusable bottles can be refilled at our dedicated refill stations throughout the ship or at any bar, main restaurants, or buffet.

Yes. This also makes for a nice souvenir.

While your drink package includes our premium AQUA by MSC water, you can also choose traditional mineral water in cans or glass bottles, available at a 30% discount for drink package holders. Please note that water will no longer be sold in plastic bottles onboard. Simply ask your server, and they’ll be able to assist you with your preferred option.

You can refill your reusable bottle at several convenient locations throughout the ship:

Self-serve refill stations: Available in buffet areas and other key locations on board each ship

Exact locations may vary by vessel. Our crew will be happy to direct you to the nearest station on board.

Bar service: Any bar onboard during opening hours – simply ask your bartender for a reusable bottle refill.

AQUA by MSC is not yet available on MSC Ocean Cay Marine Reserve. We will communicate any updated information once available.

You will have unlimited access to AQUA by MSC, canned water and traditional mineral water from glass bottles in all locations.

Traditional mineral water in 75 cl glass bottles and 33 cl cans is available in all minibars.

Traditional mineral water in 75 cl glass bottles is available in all speciality restaurants.

Yes, traditional mineral water in glass bottles.

A non-mineralized version of purified water is always available free of charge at buffets.

AQUA by MSC is mineral-enriched with magnesium and potassium for a crisp, refreshing taste. The buffet water is purified but not mineralized.

Yes, we’re rolling this out fleet-wide. The exact timeline is still being finalized, but we’re committed to implementing AQUA by MSC across all ships.

Voyagers Club status does not affect access to AQUA by MSC. Guests with a Drink package have unlimited access to AQUA by MSC, or guests can pay a la carte.

Yes, we have robust plans in place in case of the unlikely event of machine malfunctions or other emergency situations.

Crew members are also using AQUA by MSC on board.

Guests without a drink package can purchase AQUA by MSC, bottled water and canned water at an additional charge, according to the applicable price list. Prices may vary depending on the season and local currency.

AQUA by MSC is produced and dispensed under strict sanitation protocols approved by health authorities. All potable water on board is regularly tested, and refill stations are designed to minimise contact and ensure hygiene.

AQUA by MSC is a new initiative. While we aimed to communicate this on board, we acknowledge that some guests may not have received advance notice. We are working to improve how and when we share updates in the future.

The Easy Drink Package still includes unlimited AQUA by MSC, our new mineral-enriched water. While plastic bottled water is no longer included, guests can still enjoy glass-bottled AQUA by the glass in restaurants, by the glass in bars, or refill it using personal or MSC reusable bottle. Traditional bottled mineral water and cans are available for a 30% discount.

This initiative is part of our commitment to sustainability and reducing plastic waste. It also aligns with modern hospitality trends, where refillable solutions are increasingly preferred for both environmental and practical reasons.

If your primary interest is water, you may find value in the pay-as-you-go refillable AQUA by MSC system, an AQUA package for unlimited refills (onboard sales only), or the alcohol free drink package which also includes unlimited AQUA by MSC, soft drinks, juices and mocktails.

You only need a bottle if you want to take water with you around the ship or on excursions. You’re welcome to bring your own refillable bottle. Refill stations are conveniently located at buffet areas and any bar onboard. For excursions, we recommend filling your bottle before disembarking.

AQUA by MSC is available in main restaurants, buffet, bars and at refill stations. You can fill your reusable bottle before bed or you can buy a can of water from one of the bars to take to your cabin. Traditional mineral water in 75 cl glass bottles and 33 cl cans is available in all minibars. In MSC Yacht Club suites, glass bottles of mineral water are still provided.

On ships where AQUA by MSC has been introduced, plastic bottled water has been phased out in favour of AQUA by MSC.

In main restaurants, water is served in glass bottles by glass; in bars and buffets, it’s served by the glass.

Refill stations are located in buffet areas and other key locations throughout the ship, and reusable bottle refills are available at any bar onboard. Our crew will be happy to guide you to the nearest station.

Traditional mineral water in glass bottles and cans remains available onboard. Yacht Club guests enjoy these products included as part of their benefits. Guests with Premium Extra, Easy, Non-Alcoholic and Minors drink packages receive unlimited AQUA by MSC and may purchase bottled or canned water with a 30% discount, where available.

Yes. Sparkling AQUA by MSC is available at refill stations, by the glass in bars and buffets, and in reusable glass bottles by the glass in main restaurants.

Local authorities restrict the movement of food and drinks by cruise guests, meaning it is not possible to bring bottled water aboard with you.

AQUA by MSC is served by the glass in bars and buffets, and in 1L glass bottles served by the glass in restaurants. Guests can also use refill stations with their own bottles or MSC reusable bottles. This ensures flexibility while reducing plastic waste.

We acknowledge that communication could have been clearer. AQUA by MSC was introduced as a pilot on MSC World Europa, and we are working to improve how we inform guests – especially those who booked before the change.

We understand the concern. While the format of water delivery has changed, the value of drink packages remains through unlimited access to AQUA by MSC. We continue to offer traditional mineral water either in a glass bottle or can for those who prefer it for a 30% discount (except Premium Extra drink package holders who get this at no extra cost).

The water you drink onboard MSC Cruises comes from two sources: it’s either brought onboard from ports (through bunkering process) or made fresh from seawater right here on the ship.

We make our own water using a process called desalination, which turns seawater into clean, safe freshwater. This is done in two main ways:
• Reverse Osmosis – Seawater is pushed through special filters that remove salt and other impurities.
• Evaporation – Seawater is boiled into steam, which is then cooled back into pure water, leaving the salt behind.

Over 80% of the water used on board (for drinking, cooking, showers, laundry, and more) is made this way. It’s checked and monitored 24/7 to make sure it’s always clean and safe.

Our refill stations are cleaned and maintained using the same strict food safety rules we follow in our kitchens and bars. Everything is regularly sanitized to make sure it’s safe, clean, and ready for use by our guests.

Yes, absolutely. The water onboard is tested regularly to ensure it’s high quality and safe for everyone.
• Our onboard teams thoroughly test the water every month from multiple locations in our water system.
• In addition, independent certified laboratories complete twice yearly testing in the same manner to ensure our water meets the highest safety standards.

Yes! AQUA by MSC is very safe to drink. It’s made, stored, and served using strict health and safety rules approved by official health authorities. The water is tested often, and the refill stations are designed to avoid contact and keep everything hygienic.

We completely understand your concern about any changes to your drink package.
When you made your purchase, we committed to specific inclusions, and we honor those commitments.
If circumstances require us to adjust package contents after your purchase, we recognise this impacts our original agreement with you. In these situations, we provide you with options: you may either cancel your drink package with a full refund or accept the updated terms.

To ensure your complete satisfaction and as a gesture of goodwill, we’re pleased to offer you a complimentary reusable reusable bottle that you can refill with our AQUA by MSC water throughout your cruise. This way, you’ll still have convenient access to quality water wherever you go on the ship.
We’re committed to doing our best to find the best solution for you and ensuring your cruise experience exceeds your expectations.