At MSC Cruises, exceptional guest service is our top priority. During an MSC Cruises holiday our guests meet staff throughout the ship who provide them with excellent service, supported by just as many crew members who work just as hard behind the scenes.
To ensure a seamless and enjoyable experience for every guest starting on 1 April 2021 – for all new reservations on Winter 2021-22 departures and onwards – Hotel Service Charge is mandatory as an integrated part of the total price.
It does not apply to children under 2 years of age old at the time of the cruise departure date and the rates are per person per day.
Please find below the new Hotel Service Charge rates valid:
– From July 2nd, 2024 onwards, for cruises sailing to China, Japan, Republic of Korea, Caribbean and North America and for guests 2 years old above; guests with existing bookings confirmed before July 2nd, 2024, will not be impacted by this change.
– From July 2nd, 2024 onwards, for cruises sailing to South America, South Africa and Grand Voyages ; guests with existing bookings confirmed before July 2nd , 2024, will not be impacted by this change.
– From July 2nd, 2024 onwards, for MSC Yacht Club guests; guests with existing bookings confirmed before July 2nd , 2024, will not be impacted by this change.
Hotel Service Charge valid for all cruises from 2 April 2026admin2026-03-29T15:34:49+03:00
| Mediterranean, Canary Islands, North Europe, Antilles, Dubai, Emirates and Oman, World Cruise, Red Sea: | ||||
| MED, WEE, NOR, Antilles, Emirates, Red Sea, World Cruise: | Yacht Club MED, WEE, NOR, Antilles, Emirates, Red Sea, World Cruise: | |||
| Guests (12 yrs old and above): | 12 EUR per night (11 GBP per night if onboard currency is GBP) |
Guests (12 yrs old and above): | 16 EUR per night (14 GBP per night if onboard currency is GBP) |
|
| Children (Between 2 and 11 yrs old): | 6 EUR per night (6 GBP per night if onboard currency is GBP) |
Children (Between 2 and 11 yrs old): | 8 EUR per night (7 GBP per night if onboard currency is GBP) |
|
| Children (Less than 2yrs old): | No Service charge applied | Children (Less than 2yrs old): | No Service charge applied | |
| South Africa cruises: | ||||
| South Africa: | Yacht Club South Africa: | |||
| Guests (12 yrs old and above): | $17 USD per night | Guests (12 yrs old and above): | $21 USD per night | |
| Children (Between 2 and 11 yrs old): | $9 USD per night | Children (Between 2 and 11 yrs old): | $ 11 USD per night | |
| Children (Less than 2yrs old): | No Service charge applied | Children (Less than 2yrs old): | No Service charge applied | |
| South America cruises | ||||
| South America: | Yacht Club South America: | |||
| Guests (12 yrs old and above): | $ 19 USD per night | Guests (12 yrs old and above): | $ 23 USD per night | |
| Children (Between 2 and 11 yrs old): | $ 13 USD per night | Children (Between 2 and 11 yrs old): | $ 16 USD per night | |
| Children (Less than 2yrs old): | No Service charge applied | Children (Less than 2yrs old): | No Service charge applied | |
| Caribbean, Alaska and USA & Canada | ||||
| Caribbean, Alaska and USA & Canada: | Yacht Club Caribbean, Alaska and USA & Canada: | |||
| Guests (2 yrs old and above): | $ 17 USD per night | Guests (2 yrs old and above): | $ 23 USD per night | |
| Children (Less than 2yrs old): | No Service charge applied | Children (Less than 2yrs old): | No Service charge applied | |
| Far East ( China, Japan and Korea) | ||||
| Far East | Yacht Club Far East | |||
| Guests (2 yrs old and above): | $ 18 USD per night | Guests (2 yrs old and above): | $ 21 USD per night | |
| Children (Less than 2yrs old): | No Service charge applied | Children (Less than 2yrs old): | No Service charge applied | |
| Grand Voyages POS | ||||
| Grand Voyages from Mediterranean, North Europe, Dubai, Emirates & Oman, Antilles, Red Sea and Far East: | Yacht Club Grand Voyages from Mediterranean, North Europe, Dubai, Emirates & Oman, Antilles, Red Sea and Far East: | |||
| Guests (12 yrs old and above): | 12 EUR per night | Guests (12 yrs old and above): | 16 EUR per night | |
| Children (Between 2 and 11 yrs old): | 6 EUR per night | Children (Between 2 and 11 yrs old): | 8 EUR per night | |
| Children (Less than 2yrs old): | No Service charge applied | Children (Less than 2yrs old): | No Service charge applied | |
| Grand Voyages from South Africa, South America Caribbean and Alaska (Panama canal included): | Yacht Club Grand Voyages from South Africa, South America Caribbean and Alaska (Panama canal included): | |||
| Guests (12 yrs old and above): | $ 16 USD per night | Guests (12 yrs old and above): | $ 20 USD per night | |
| Children (Between 2 and 11 yrs old): | $ 8 USD per night | Children (Between 2 and 11 yrs old): | $ 10 USD per night | |
| Children (Less than 2yrs old): | No Service charge applied | Children (Less than 2yrs old): | No Service charge applied | |
Hotel Service Charge valid for all new bookings from July 2nd 2024 onwardsShiran Zommer2025-03-17T09:38:25+02:00
| MEDITERRANEAN, CANARY ISLANDS NORTHERN EUROPE, ANTILLES, DUBAI, ABU DHABI & QATAR, MSC WORLD CRUISE AND EGYPT CRUISES |
| Mediterranean, Canary Islands, Northern Europe, Antilles,Dubai, Abu Dhabi & Qatar, Egypt | MSC YACHT CLUB, Mediterranean, Canary Islands, Northern Europe, Antilles,Dubai, Abu Dhabi & Qatar, Egypt | ||||
| Adults (12 years old and over) | €12 per night | Adults (12 years old and over) | €16 per night | ||
| Child (Between 2 and 11 years old) | € 6 per night | Child (Between 2 and 11 years old) | €8 per night | ||
| Child (Less than 2 years old) | No Service charge applied | Child(Less than 2years old) | No Service charge applied | ||
| SOUTH AFRICA CRUISES |
| South Africa Cruises | MSC YACHT CLUB South Africa Cruises | ||
| Adults (12 years old and over) | US $ 10 per night | Adults (12 years old and over) | US $ 14 per night |
| Child (Between 2 and 11 years old) | US $ 5 per night | Child (Between 2 and 11 years old) | US $ 7 per night |
| Child (Less than 2 years old) | No Service charge applied | Child (Less than 2 years old) | No Service charge applied |
| SOUTH AMERICA CRUISES |
| South America, | MSC YACHT CLUB South America | ||
| Adults (12 years old and over) | US $ 16 per night | Adults (12 years old and over) | US $ 20 per night |
| Child (Between 2 and 11 years old) | US $ 8 per night | Child (Between 2 and 11 years old) | US $ 10 per night |
| Child (Less than 2 years old) | No Service charge applied | Child (Less than 2 years old) | No Service charge applied |
| CARIBBEAN, BERMUDA, CANADA & NEW ENGLAND CRUISES |
| Caribbean, Alaska, Bermuda, Canada & New England | MSC YACHT CLUB Caribbean, Alaska, Bermuda, Canada & New England | ||
| Adults (2 years old and over) | US $ 16 per night | Adults (2 years old and over) | US $ 20 per night |
| Child (Less than 2 years old) | No Service charge applied | Child (Less than 2 years old) | No Service charge applied |
| ASIA (CHINA, JAPAN AND REPUBLIC OF KOREA) |
| Asia | MSC YACHT CLUB Asia | ||
| Adults (2 years old and over) | US $ 18 per night | Adults (2 years old and over) | US $ 21 per night |
| Child (Less than 2 years old) | No Service charge applied | Child (Less than 2 years old) | No Service charge applied |
| MSC Grand Voyages |
| MSC Grand Voyages to/from Dubai, Emirates & Oman, Antilles, Far East and to South Africa, Caribbean and South America | MSC YACHT CLUB MSC Grand Voyages to/from Dubai, Emirates & Oman, Antilles, Far East and to South Africa, Caribbean and South America | ||
| Adults (12 years old and over) | € 12 per night | Adults (12 years old and over) | € 16 per night |
| Child (Between 2 and 11 years old) | € 6 per night | Child (Between 2 and 11 years old) | € 8 per night |
| Child (Less than 2 years old) | No Service charge applied | Child (Less than 2 years old) | No Service charge applied |
| MSC Grand Voyages from South Africa, South America, Caribbean and Alaska (Panama Canal included) | MSC YACHT CLUB MSC Grand Voyages from South Africa, South America, Caribbean and Alaska (Panama Canal included) | ||
| Adults (12 years old and over) | US $ 16 per night | Adults (12 years old and over) | US $ 20 per night |
| Child (Between 2 and 11 years old) | US $ 8 per night | Child (Between 2 and 11 years old) | US $ 10 per night |
| Child (Less than 2 years old) | No Service charge applied | Child (Less than 2 years old) | No Service charge applied |
