DO YOU HAVE A FUTURE CRUISE CREDIT VOUCHER?​

CHECK OUT ALL THE USEFUL INFO TO RE-PLAN YOUR CRUISE

The vouchers were issued to customers who were scheduled to embark on a cruise between 13 June 2025 and 3 July 2025, but were unable to do so due to the temporary closure of Israeli airspace

Terms of Use:

* The voucher is provided as a gesture of goodwill and does not constitute an admission of liability.
* The voucher may be redeemed towards the purchase of any cruise listed in the company’s brochure.
* The voucher is personal, non-transferable, and cannot be redeemed for cash.
* It is valid for new bookings made within 3 months of the issue date, for cruises departing within one year from the original cruise date.
* The new booking must be made through the same travel agent who handled the original reservation.
* Voucher redemption is subject to availability and confirmation at the time of booking.
*The voucher is valid for a single booking only and cannot be split across multiple bookings, even if all bookings are for the same passengers.
* The voucher is for **single use only**. Once redeemed, it cannot be canceled or reused.
* If the price of the new booking exceeds that of the original cruise, a payment link will be sent for the difference.
* If the price of the new booking is lower than the original cruise price, no refund or credit will be issued for the difference.

Cancellation of Bookings Paid with a Voucher

Please note: The booking terms for a cruise paid with a credit voucher differ from the regular booking terms of MSC Cruises.

A Future Cruise Credit Voucher is subject to the following conditions:

*The passenger name stated on the voucher (as per the original booking) cannot be changed.
* Postponing the cruise or changing the travel date in any way – including adding or removing a passenger from the booking – is not permitted.
* The voucher may be used for the cruise booking only (unless the original booking included additional services such as internet, drinks packages, etc.).
* The voucher is for one-time use only, is non-transferable, and non-refundable.
* Once the voucher has been used, its value in the booking is subject to 100% cancellation fees (the voucher cannot be reused).
* If the booking is cancelled and an amount was paid in addition to the voucher value, the company’s standard cancellation fees will apply to the additional amount only (the voucher amount, as stated, will not be refunded in any case).