MSC Cruises S.A., headquartered in Avenue Eugène-Pittard 16, Geneva, Switzerland, registered for tax purposes under number 060.667.071 (CHE- 112.808.357), and acting as data controller (hereinafter, the “Data Controller”, “MSC Cruises”, or “we”) is committed to the fair processing of your Personal Data (“your data”).
In order to provide you with a great experience, we collect Personal Data about you on different occasions, such as when you browse our company website, when you book a cruise, or when you make onboard purchases.
Given that we are based in Switzerland but provide our services globally to individuals also located within the EU/EEA, we have appointed MSC Procurement & Logistics SPA (Via Balleydier 7N 16149, Genova, Italy) as representative in the European Union.
MSC Cruises is committed to protecting and legally and ethically using personally identifiable information collected from former, current, and prospective guests, staff, business partners and their representatives, as well as all individuals who have provided information to us.
Accordingly, and as we are part of the MSC Cruises Group of companies, we appointed a Group Data Protection Officer (“DPO”). The DPO is available for any information regarding the processing of Personal Data carried out by MSC Cruises via dpo@msccruises.com. You can also send requests in writing; in that case, please specify “For the Attention of the Data Protection Officer” on the envelope addressed to the following address: MSC Cruises S.A., Avenue Eugène-Pittard 16, Geneva, Switzerland.
Please note that when booking through a travel agency, that third party will complete your booking by entering the required data into our booking systems, acting as an autonomous data controller. This essentially means that the third-party travel agency independently decides how to process your Personal Data for activities under its competence and is responsible for the processing and appropriate data protection measures. For details on the processing activities involving your Personal Data, please contact your local travel agency. Our Privacy Notice does not apply to any information that third parties collect, including from websites, content, or applications that may link to or be accessible from the MSC Cruises website or mobile app.
Similarly, in case you booked a ‘Fly & Cruise’ package and made a flight booking with us or via a travel agent the flights are to be provided by airline(s) who are considered separate data controllers regarding passenger data processed in the context of providing flight services. You can access the privacy policies of the respective travel agencies or airlines via their own websites or offices.
