Contact us
If you booked your cruise through travel agent, please refer to him.
Kindly choose your subject:
Send you request to:
il898-reservations.cruises@msc.com
kindly add your booking number – we are not able to take care about requests with missing booking number
For general information kindly check FAQs on our websites.
- Complete your web check-in NOW! Check-in online is available up to 48 hours before your cruise departure date. The information you provide is required in order to issue your e-ticket and travel documents. If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy.Please note that:
– Completing the web check-in does not guarantee any form of priority during embarkation.– You must use the same identity documents that you will use on embarkation day. They will be checked at the cruise terminal and during boarding
- Complete web check in
- If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy.
You can register here
The correct format for your zip code is XXXXX XX.
If you face any issue, kindly refer to an email
il898-customerservices.msccruises@msc.com
Kindly add your booking number (if available) and your names in english
Refer to email
il898-customerservices.msccruises@msc.com
kindly add your booking number, we are not able to take care of requests with missing booking number
Book your cruise online or with your travel agent.