MSC Cruises S.A. makes every effort to accommodate our guests’ dietary requirements whenever possible.

 

We keep special dietary needs in mind when planning our menus and serving our meals.

 

MSC Cruises S.A. is aware that some foods may cause an allergic reaction in certain guests due to intolerance of some ingredients such as the 14 major recognized allergens listed in the Regulation (EU) No 1169/2011; therefore, guests are invited to inform the Company of any such allergy at the time of booking but not later than 30 days prior to sailing (by duly filling out the Special Needs form). We further ask guests to report such allergy or intolerance to Reception – Guest Service and the Maître d’hôtel in the Main Dining Room upon first boarding the ship and prior to consuming any food or beverage onboard. Although there are several options at our various restaurants, special dietary and food requests can be accommodated in our main dining rooms only.

 

Despite our efforts, we cannot exclude the possibility of cross contamination between foods. We recommend our guests who are aware of allergies or intolerances always bring with them their emergency medications as prescribed by the doctor to be able to react in case of any allergic reaction.

 

When booking a tour with a meal included or when dining at Ocean Cay, please remember to always communicate your allergy/intolerance to the appropriate staff.

For medical reasons or for infants, guests can specifically request some food to be blended onboard. Guests can also bring their special sealed food on board, following written approval from the Company. Products to be taken onboard should respect EU food labelling / packaging regulations, should not have imminent expiry date, once open should be consumed as per instruction on the label. Inside your cabin you find a cooler, which is not a fridge, therefore it cannot be used for storing food. It is recommended to bring with you freezing bags. No homemade food is allowed. The onboard personnel is not authorized to store or manipulate (cook, heat ect) food that our guests bring on board.

 

To inform us of your special need or special requirement, please fill in the form at the following link Special Needs Form

Special Diets Meals with gluten-free ingredients

MSC Cruises offers meals with gluten-free ingredients (breakfast, lunch, and dinner) in the main restaurants on most of its ships.
Please be advised that on MSC Armonia, MSC Sinfonia,MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. Coeliac guests are therefore advised to book a cruise on any other fleet ships.

Kosher Meals & Halal Meat

Kosher meals (pre-packaged breakfast, lunch, and dinner) may be available on board for an additional charge of €25/$30 pp/day. Kosher meals can be consumed in the main restaurants and must be booked at least 30 days before the ship’s departure.

Halal products (beef, lamb and poultry) may be available on board following the former request of the guest at least two months before departure.

Vegetarian/ Vegan meals

Vegetarian and Vegan-friendly dishes are incorporated into our main restaurant menus and buffet restaurant culinary offer.

Guests with food intolerancesallergies and/or needs must inform MSC Cruises of their needs via the Special Needs Form and, once on board, confirm their requirements at Reception-Guest Service and/or with the Maître d’hôtel.