1. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. All bags must be labelled beforehand with your name and surname, the name of the ship, the cabin number and the date and port of departure.
Luggage will be delivered directly to the cabin. The expected delivery timeframe is from late afternoon through early evening. We recommend keeping any items needed for embarkation day and evening in your carry-on bag including clothes for the evening and any medications.
2. Proceed to check-in area with all personal travel documents required for the cruise, show staff the embarkation form or your personal QR code either on your cruise ticket or via the MSC for Me app.
Staff will check your personal documents and they will take your security picture, if you have not already done so via the MSC for Me app or through the
web check-in (if available). Guests of the MSC Yacht Club will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. On request, the butler will also unpack guests’ suitcases.
MSC Yacht Club: Upon arrival, as an MSC Yacht Club guest, you shall proceed to the MSC Yacht Club luggage drop off area (where available) identified with the MSC Yacht Club branded gazebo. While your luggage is processed, refreshments and snacks are available for you to enjoy in the designated MSC Yacht Club lounge. Following swift check-in procedures, our attentive butler team will ensure your seamless passage through security to the ship, where you will be escorted directly to the Top Sail Lounge. Your embarkation check-in time can be found on your cruise ticket. However, as an MSC Yacht Club guest, you have the flexibility to check in at your convenience, aligned with the ship’s operational schedule and at least 2 hours prior to the ship’s departure. Please note, actual ship timings may vary from the itinerary due to operational requirements such as adverse weather or local authorities’ stipulations.
3. Proceed to the security control. Please note that staff may search you and/or your luggage and confiscate any articles that could represent a safety risk.
4. Board the ship where staff will scan your embarkation form or your personal QR code and then proceed to your cabin..
