Enjoy a smooth embarkation on your MSC Cruise.<\/p>\n
Check out our\u00a0FAQs<\/strong>\u00a0below to get all the information you need about online Check-In.<\/p>\n If you’re ready to check in, start the process\u00a0here<\/a><\/strong>\u00a0from the comfort of your device and get your\u00a0E-ticket<\/strong>\u00a0and\u00a0Boarding Pass<\/strong>.<\/p>\n<\/div><\/div><\/div><\/div><\/div> The\u00a0web check-in<\/strong>\u00a0is used to collect your personal data, which is necessary to issue your\u00a0E-ticket<\/strong>\u00a0and\u00a0Boarding pass<\/strong>. Please note that all Guests must enter their data. Please click\u00a0here<\/a>\u00a0to verify the required travel documents and visas for your entire cruise and ensure you have them available when needed.<\/p>\n<\/div><\/div><\/div> To board our cruises, you only need one of the following documents: an\u00a0E-ticket<\/strong>\u00a0or\u00a0Boarding Pass<\/strong>.<\/p>\n If you booked through our website and completed the web check-in, at the end of the web check-in process, you will be able to request via E-mail the\u00a0E-ticket<\/strong>\u00a0and download the\u00a0Boarding pass.<\/strong><\/p>\n If you have booked via a travel agency you can request your tickets directly from your\u00a0travel agent. Web check-in is available from the time of\u00a0booking confirmation up to 2 days<\/strong>\u00a0before the cruise departure. We recommend completing your web check-in as early as possible to ensure you receive your\u00a0E-ticket<\/strong>\u00a0and\u00a0Boarding pass\u00a0<\/strong>promptly.<\/p>\n<\/div><\/div><\/div> Please note that all fields with an asterisk (*) are mandatory. When you enter your postcode and click “Search postcode,” the “Region and District” field in your address information will be filled in automatically. Security photo and credit card registration are not mandatory for obtaining your\u00a0E-ticket and Boarding pass.<\/strong>\u00a0However, we recommend them to expedite your embarkation process.<\/p>\n<\/div><\/div><\/div> A device with a camera is required to create the security photo, for example a smartphone or laptop with a camera. The photo is taken automatically as soon as all the necessary requirements such as brightness and positioning of the face are met.\u00a0It is not possible to upload the photo locally.<\/u><\/p>\n 6.1 I am having difficulty with uploading the security photo, what do I do?<\/strong><\/p>\n If it is not possible to take a photo, this will be taken by MSC staff upon embarkation. The security photo is used for identification during embarkation and disembarkation in the ports.<\/p>\n<\/div><\/div><\/div> No, you can register your credit card on board at the Activation Points or leave a cash deposit with Guest Services at reception immediately after embarkation. Please make sure that your credit or debit card can be used abroad.<\/p>\n<\/div><\/div><\/div> All purchases made on board are paid for with your personal\u00a0Cruise Card.<\/strong>\u00a0You therefore do not need to have any cash or credit cards with you on board. If you have already registered your credit card during web check-in, you do not need to register your means of payment on board.<\/p>\n<\/div><\/div><\/div> You can only register a credit card for yourself or other guests included in your booking. Once registered, credit card details cannot be changed, corrected, or cancelled before departure. Please contact Guest Services directly on board if any changes are needed.<\/p>\n<\/div><\/div><\/div> An emergency contact is a person you designate to be contacted in case of an emergency during your cruise; in this section you should provide the name, surname, and phone number of a contact person, such as a relative or friend.<\/p>\n<\/div><\/div><\/div> If possible, please change the device you are using (e.g., laptop instead of smartphone). Please ensure that you are using the latest browser version. Delete your cookies and cache if necessary.<\/p>\n<\/div><\/div><\/div><\/i><\/i><\/span>1. Why do I have to complete a web check-in?<\/span><\/a><\/h3><\/div>
<\/i><\/i><\/span>2. What is the difference between E-ticket and Boarding pass?<\/span><\/a><\/h3><\/div>
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\nAn e-ticket is an electronic ticket that provides a summary of all booked services, information about the itinerary, luggage labels, and other useful details for going on your MSC Cruise.<\/li>\n
\nThe boarding pass is an online document issued only to customers who book directly from the website and complete the web check-in. It includes a\u00a0QR code<\/strong>\u00a0scanned at boarding.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/i><\/i><\/span>3. How can I get my e-tickets or boarding pass?<\/span><\/a><\/h3><\/div>
\n<\/strong><\/p>\n<\/div><\/div><\/div><\/i><\/i><\/span>4. When should I do the Web Check-In?<\/span><\/a><\/h3><\/div>
<\/i><\/i><\/span>5. What data do I need to enter in the Web Check-In?<\/span><\/a><\/h3><\/div>
<\/i><\/i><\/span>6. How do I take the security photo?<\/span><\/a><\/h3><\/div>
<\/i><\/i><\/span>7. Do I have to register my credit card during the Web Check-in?<\/span><\/a><\/h3><\/div>
<\/i><\/i><\/span>8. Why should I register my credit card during the Web Check-in?<\/span><\/a><\/h3><\/div>
<\/i><\/i><\/span>9. Can I change or delete my credit card details after entering them in Web Check-In?<\/span><\/a><\/h3><\/div>
<\/i><\/i><\/span>10. What is the Emergency Contact and which details should I enter in this section during the web check-in?<\/span><\/a><\/h3><\/div>
<\/i><\/i><\/span>11. What if I cannot save my data?<\/span><\/a><\/h3><\/div>