{"id":4886,"date":"2021-06-04T11:17:08","date_gmt":"2021-06-04T01:17:08","guid":{"rendered":"https:\/\/msccruises.co.il\/?page_id=4886"},"modified":"2024-02-29T17:09:09","modified_gmt":"2024-02-29T15:09:09","slug":"travel-health-updates","status":"publish","type":"page","link":"https:\/\/msccruises.co.il\/en\/manage-booking\/before-departure\/travel-health-updates\/","title":{"rendered":"Travel &#038; health updates"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:4%;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1476.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h2 class=\"section-title\" style=\"text-align: center;\">TRAVEL INFORMATION<\/h2>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1476.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-1 content-boxes-icon-on-top content-left\" style=\"--awb-hover-accent-color:#ff6363;--awb-circle-hover-accent-color:#ff6363;--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-box link-type-text icon-hover-animation-fade\" data-link=\"https:\/\/msccruises.co.il\/faq\/health-safety\/\" data-link-target=\"_blank\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"https:\/\/msccruises.co.il\/faq\/health-safety\/\" target=\"_blank\" rel=\"noopener noreferrer\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" class=\"lazyload\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27184%27%20height%3D%27184%27%20viewBox%3D%270%200%20184%20184%27%3E%3Crect%20width%3D%27184%27%20height%3D%27184%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/msccruises.co.il\/wp-content\/uploads\/2021\/06\/Health-and-Safety-icon-2.svg\" width=\"140\" height=\"140\" alt=\"\" \/><\/div><h3 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h3_typography-font-size:28px;--fontSize:28;line-height:1.2;\">Health &amp; Safety Measures<\/h3><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-bottom:4%;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1476.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><h2 class=\"section-title fusion-responsive-typography-calculated\" style=\"text-align: center; --fontsize: 36; line-height: 1.5;\" data-fontsize=\"36\" data-lineheight=\"54px\">FAQ<\/h2>\n<p style=\"text-align: center;\">Find below the most common Frequently Asked Questions related to cancellations, booking changes and our compensation policy<\/p>\n<p style=\"text-align: center;\">For Frequently Asked Questions related to Health &amp; Safety, please click <a href=\"https:\/\/msccruises.co.il\/faq\/health-safety\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a><\/p>\n<\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 28px;width: 28px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ff690e;}.fusion-accordian #accordian-1.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 46px;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Open Sans\";font-style:normal;font-weight:700;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Open Sans\";font-style:normal;font-weight:regular;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #db5502;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #db5502;}.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: #db5502; }<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-4927 travel-health-updates \"><span class=\"entry-title rich-snippet-hidden\">What is this additional on board credit? How can it be used?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msccruises.co.il\/en\/news\/author\/guruadmin\/\" title=\"Posts by GuruAdmin\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-06-14T11:56:09+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4927\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-4927\" href=\"#collapse-1-4927\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is this additional on board credit? How can it be used?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4927\" aria-labelledby=\"faq_1-4927\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The onboard credit is a benefit which MSC Cruises grants as an additional benefit to its guests for their cancelled cruise. It can be used only once you start your new cruise but cannot be used for the purchase of pre-paid items before the new cruise. If not entirely spent, this onboard credit will be refunded at the end of the new cruise. Find out more about our\u00a0<a href=\"#\" target=\"_blank\" rel=\"noopener\">compensation packages<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-4934 travel-health-updates \"><span class=\"entry-title rich-snippet-hidden\">Due to the global sanitary situation, are there specific travel conditions which I should be aware of before confirming my cruise?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msccruises.co.il\/en\/news\/author\/guruadmin\/\" title=\"Posts by GuruAdmin\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-06-14T15:44:47+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4934\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-4934\" href=\"#collapse-1-4934\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Due to the global sanitary situation, are there specific travel conditions which I should be aware of before confirming my cruise?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4934\" aria-labelledby=\"faq_1-4934\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>In addition to the already rigorous attention to hygiene on board our ships, MSC Cruises is taking additional steps to protect our guests and crew, to ensure that you are able to plan your next holiday with us and to travel with confidence before, during and after your cruise: please read all the guidelines highlighted in our\u00a0<a href=\"https:\/\/msccruises.co.il\/faq\/health-safety\/\" target=\"_blank\" rel=\"noopener\">Health &amp; Safety Protocol<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-4938 travel-health-updates \"><span class=\"entry-title rich-snippet-hidden\">What happens to purchased pre-cruise items on a sailing that is now cancelled (ex. Shore excursions, spa, drink packages, etc.)?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msccruises.co.il\/en\/news\/author\/guruadmin\/\" title=\"Posts by GuruAdmin\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-06-04T12:35:52+03:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4938\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-4938\" href=\"#collapse-1-4938\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What happens to purchased pre-cruise items on a sailing that is now cancelled (ex. Shore excursions, spa, drink packages, etc.)?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4938\" aria-labelledby=\"faq_1-4938\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>If you booked your pre-paid items directly through the website or through our contact center, the entire amount paid with credit card will be refunded on the original form of payment. The amount refunded will not be included in the Future Cruise voucher. Please note that exceptions may apply by country. If your booking was made through a Travel Agency, please contact your travel agent.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-4942 itinerary-updates travel-health-updates \"><span class=\"entry-title rich-snippet-hidden\">What is your Health &#038; Safety protocol?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/msccruises.co.il\/en\/news\/author\/guruadmin\/\" title=\"Posts by GuruAdmin\" rel=\"author\">GuruAdmin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-02-08T12:04:06+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4942\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-4942\" href=\"#collapse-1-4942\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is your Health &#038; Safety protocol?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4942\" aria-labelledby=\"faq_1-4942\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The MSC Cruises family of guests and crew is at the centre of everything we do, and your health and safety are of utmost importance to us. Along with leading international experts in the field of Medicine, Public Health and related scientific disciplines we developed our new guidelines to protect the health and safety of our guests, crew and the local communities we visit before, during and after your cruise. Discover more about our\u00a0<a href=\"https:\/\/msccruises.co.il\/en\/health-safety\/\" target=\"_blank\" rel=\"noopener\">Health &amp; Safety protocol<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":4116,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4886","page","type-page","status-publish","hentry","category-uncategorised"],"acf":[],"_links":{"self":[{"href":"https:\/\/msccruises.co.il\/en\/wp-json\/wp\/v2\/pages\/4886","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/msccruises.co.il\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/msccruises.co.il\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/msccruises.co.il\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/msccruises.co.il\/en\/wp-json\/wp\/v2\/comments?post=4886"}],"version-history":[{"count":0,"href":"https:\/\/msccruises.co.il\/en\/wp-json\/wp\/v2\/pages\/4886\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/msccruises.co.il\/en\/wp-json\/wp\/v2\/pages\/4116"}],"wp:attachment":[{"href":"https:\/\/msccruises.co.il\/en\/wp-json\/wp\/v2\/media?parent=4886"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/msccruises.co.il\/en\/wp-json\/wp\/v2\/categories?post=4886"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/msccruises.co.il\/en\/wp-json\/wp\/v2\/tags?post=4886"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}